Privacy Policy

Effective Date: 01-02-2025

1. Introduction Welcome to wholesale.trendinneed.com. We value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website, www.wholesale.trendinneed.com ("Website"), whether as a business (B2B) or an individual bulk buyer (B2C).

2. Information We Collect We collect different types of information depending on whether you are a business or an individual bulk buyer:

  • For Business Customers (B2B):

    • Business name, GSTIN, company registration details

    • Contact person’s name, business email, billing/shipping address and business phone number

    • Transaction details, invoices, and bulk order history

    • Bank account or credit terms (if applicable)

  • For Individual Bulk Buyers (B2C):

    • Full name, email, phone number, and shipping/billing address

    • Payment details (credit/debit card, UPI, wallets)

    • Order history and preferences

    • Communication and feedback records

3. How We Use Your Information The information we collect is used for the following purposes:

  • For B2B Customers:

    • Facilitating business transactions and contract execution

    • Processing bulk orders and providing custom pricing

    • Verifying business credentials and offering credit agreements (if applicable)

    • Communicating product updates and industry-related promotions

  • For B2C Bulk Buyers:

    • Processing orders and fulfilling deliveries

    • Personalizing user experience and providing customer support

    • Sending promotional offers and discounts

    • Ensuring compliance with consumer protection laws

4. Sharing Your Information We do not sell or rent personal data. However, we may share your information with:

  • Service Providers: Logistics partners, payment gateways, and IT service providers to facilitate operations.

  • Regulatory Authorities: When required by law for taxation, fraud prevention, or other legal obligations.

  • Business Partners (B2B Only): In cases of authorized industry collaborations, NDAs may apply.

5. Data Retention Policy

  • B2B: Transactional data and business records are retained for a minimum of 5-7 years to comply with legal and tax requirements.

  • B2C: Personal data is retained for up to 10 years from the last interaction or until account deletion upon request.

6. Data Security Measures We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure, including encryption, access control, and periodic security audits.

7. Cookies and Tracking Technologies We use cookies to enhance user experience, analyze traffic, and improve website functionality. You can adjust your browser settings to disable cookies, but some features may not work properly.

8. Marketing and Communication Preferences

  • B2B Customers: You may receive business-related communications, product updates, and promotional content.

  • B2C Bulk Buyers: You may receive promotional emails, SMS, or push notifications, which can be opted out of at any time.

9. Your Rights and Choices You have the right to:

  • Access, update, or delete your data

  • Opt-out of marketing communications

  • Request a copy of your data

  • Restrict or object to specific processing activities

10. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their privacy policies.

11. Governing Law and Dispute Resolution

  • This Privacy Policy is governed by the laws of India.

  • Any disputes shall be resolved through arbitration in Mumbai, as per the Arbitration and Conciliation Act, 1996.

  • The exclusive jurisdiction for all legal matters shall be the courts in Mumbai.

12. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Continued use of our Website after changes constitute acceptance of the revised policy.

13. Contact Us If you have any questions regarding this Privacy Policy, please contact us at:

Trend In Need
Mumbai, India
Email: info@trendinneed.com